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404 -  Simplifying IT Governance to Maximize Infrastructure’s Business Value
 Tuesday, November 07, 2006, 9:45:00 AM - 11:00:00 AM
Speakers:
Hector Munoz
President
itValue Consulting

Héctor Muñoz is President of itValue Consulting, a management consulting firm that specializes in IT strategy and governance of outsourcing partnerships. Previously, he was an IT Director leading a group providing business integration, strategy, and IT governance for a $200M centralized IT function supporting 48,000 employees in 135 countries. Héctor has extensive experience facilitating IT strategy, balanced scorecard, and IT governance implementations. He co-authored Ernst & Young’s PMO segment of its Y2K methodology and assessed the PMO readiness of several companies in the healthcare, utilities, technology, and manufacturing industries. Héctor has led a 400-person infrastructure group providing end-user computing, data center, systems monitoring, and disaster recovery support services. His help desk and client computing groups were highlighted by Boston Consulting Group as best in productivity within the Pharmaceutical Industry. He has also implemented and led a 200-person application development center that achieved world-class on time and budget results and a $40M application support center providing offshore application maintenance services. He is an experienced and dynamic speaker. Before itValue Consulting, Hector was the Global IT Director for Infratructure at Eli Lilly. He has also served as a Senior Manager in Ernst & Young’s Management Consulting practice, as an IT Manager for Prudential Insurance and Financial Services, and as a Captain in the U.S. Air Force. Héctor is certified in Change Management, IT Governance, and Six Sigma.
Session Description:
As the economy recovers, CEOs are shifting their focus to increasing top line growth through product innovation and sales force productivity, while continuing to reduce operational costs. This is causing an enormous pressure on IT and Infrastructure groups to deliver on more projects such as ERP implementations, mobility, collaboration, and business intelligence, while cutting costs, increasing compliance and improving their service and asset management maturity through ITIL. Is this enough? No. IT and Infrastructure groups will not be able to maximize, deliver, measure, and communicate their business value unless they have simple and effective IT governance in place. In fact, IDC’s latest Line-of-Business Executive Survey showed that the number of CEOs wanting to improve IT’s responsiveness to the business doubled, making it their fourth priority.

Through this fun and interactive session you will learn about what an effective IT governance looks like, the business value of IT governance, and the framework for simplifying and improving one. Using real examples and best practices you will also learn about the top 10 accelerators for an IT Governance improvement project, as well as the top 10 risks.