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501 -  Into the Looking Glass: IT Costs
 Thursday, November 08, 2007, 11:00 AM - 12:00 PM
Speakers:
Suzon Crowell
Manager
Accenture

Suzon Crowell has fifteen years financial experience in a traditional corporate environment , concentrating in IT financial management in the last ten years . In February of 2006, Suzon joined Accenture in their Infrastructure Consulting practice . Striving to provide specific and workable IT financial solutions for identifying and lowering total cost of ownership (TCO), Suzon's goals are to "preach" the disciplines of IT Financial Management (ITFM), IT asset management (ITAM), application portfolio management (APM), lifecycle management, contract management, budgeting and forecasting, capital management, IT investment costing , and policy and procedure creation; all from a financial perspective and its impacts to IT Operations.
Mark Denne
Partner
Accenture

Mark Denne is a partner with the systems integration and technology organization at Accenture, specializing in IT transformation. Prior to joining Accenture, he worked for Symantec/VERITAS, Sun Microsystems and CA Europe. Mark invented the SABRE 4GL and brought to market the first SABRE compiler for UNIX. He is the author of Software By Numbers, recently ranked the #1 book on technology risk, and many articles on IT management.
Session Description:
This session provides a hands-on overview of how to transform a sample of IT expenses from the traditional expense account (cost center) view to a service account view (value center view). A working sample of cost and price models will be presented and then followed by a discussion on how to price the prescribed services. There will be a representative invoice sample from the main expense accounts typically seen in an IT cost center. For each sample expense type, various versions of allocating the expense to a service will be offered. The end result will be a view showing the cost of each service, assuming the examples were the total of all expenses. A final discussion will be offered on the benefits and risks upon seeing the new view of IT spend.

Topics that will be covered in this session include:

  • How to transform the view of IT from an cost center to a value center.
  • The benefits and risks of providing transparency into the cost of IT
  • Start simple and evolve over time - some cost and price models
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