Scarlett Hu Assistant Director, Information Technology J. Paul Getty Trust Scarlett Hu is currently the Manager of Desktop Technology Support at J. Paul Getty Trust. She has worked both on the vendor’s and the in-house sides of the information technology (IT) industry in her 25 years of career in the business. Her experiences range from consulting, support management, to MIS directorship. She brings the insight of looking at outsourcing from the buyer’s and the seller’s viewpoints and the conflicts, as well as synergies this juxtaposition can bring. In her years at the Getty, she has managed support functions including helpdesk, desktop support, equipment maintenance, asset management, client relations management, and end user training. Scarlett received a bachelor degree in Business Administration from National Taiwan University, an MBA from the Anderson Graduate School of Management at UCLA and an MS in Computer Science from USC.