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201 -  Integrating Service Catalog, Business Plan, Budget, and Rates into Your Planning
 Wednesday, November 07, 200711:15 AM 12:15 PM
Speakers:
Dean Meyer
President
N. Dean Meyer and Associates, Inc.

Dean Meyer has dedicated his career to the systematic design of high-performance organizations. His methods incorporate insightful philosophy, action research and practical experience. Dean has explored the leadership and governance implications of both the business-within-a-business paradigm and the model of organizations as dynamic systems. In private practice for more than two decades, Dean's clients have included Fortune 50 corporations, privately held companies, the Department of Defense, state and local governments and nonprofit institutions. Industries have included health care, entertainment, insurance, retail, food service and industrial services. Dean earned a B.S. from the University of California at Berkeley and a M.B.A. from Stanford.
Session Description:
In the business of running IT, it’s imperative to fully leverage and integrate the Service Catalog into the business planning and budget cycle to determine fair pricing for IT Services. This overview of the Full-Cost Maturity Model (FMM) will help you determine the level of detail you need to ensure your costing processes are practical and effective. FMM documents describes the levels of accuracy and validity in full cost forecasting to shareholders of all IT’s services and what an organization must do to attain each level and the benefits achieved at each level.