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ITIM Online Seminars


ITIM's Online Seminars provide training and online coaching through expanded discussions of topics and issues affecting IT Management. Online seminars are conducted by an experienced facilitator and explore topics more in-depth than our free webinars. Please see a list of current topics we are conducting online seminars below.
Join Susan Cramm for the IT Leadership Webinar Series
Susan Cramm will conduct a 3 part webinars series on IT Leadership exclusively for the ITIM community. In this series Susan will define CIO success and how IT leaders can play a role in the ultimate success of IT in business. She will also discuss the must-have skills and strategies for IT leaders looking to improve their working relationship with the business for better results.
About Susan Cramm
Susan Cramm is the founder and president of Valuedance®. Susan Cramm is a recognized industry expert on information technology leadership. She has helped pioneer the field of IT leadership coaching through her passion and gift for developing others, as well as her keen insights regarding IT leadership, which are derived from extensive research and years serving in executive level positions.
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IT Leadership - 3 Part Series Presented by Susan Cramm

Part 1: Understanding and Enabling IT - Monday, April 23 at 12:00PM EST
Understanding and Enabling IT will provide detailed understanding of the challenges facing CIOs and their organization and how to addresses those challenges to create an exciting and positive future for IT.

View an exerpt from Part 1

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  • The realities of today’s IT organization
    Today most IT organizations are struggling to build the capabilities necessary to enable the business. The key to moving towards the enabling IT vision is to ensure that business partner self-sufficiency is a goal of every change that is made—in governance, processes, applications, maintenance, service, staffing, education and on down the line.
  • The changing role of IT
    Is the perfect world of governance, resource management, processes, infrastructure, cost transparency and organizational structure enough to satisfy the business's expectations on time, quality, and cost?  Is it enough to satisfy the business's expectations on time, quality and cost? The idea is to transition from a custodial model of IT—that is, doing IT on behalf of the company—to a fiduciary model, in which you ensure that the company does IT right.
  • The IT organizational structure
    Addressing IT's core issues, exploiting changes in technologies, organizations and people, and aligning and focusing the business side and IT on a common goal. It’s time to mirror the IT organizational model to that of the enterprise and focus your time on defining the decision rights—that is, who has the final say about key IT decisions—necessary to ensure productive collaboration between IT and the business.
  • Creating the "enabling IT" vision
    Architecting the enabling infrastructure that features a development and delivery environment is a critical component in moving towards a fiduciary IT model where business partners can add or modify capabilities while ensuring integration, compliance, and operational performance.   Of course, the determination of appropriate decision rights is based on the maturity of the organization, within the business as well as the IT department.

Part 1 is over and was a great success! Don't miss parts 2 & 3!
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Part 2: Making Enabling IT a Reality – Friday, May 11 at 12:00PM EST
Making Enabling IT a Reality will review an Enabling IT case study and outline the shape and focus for the Enabling IT organization and its leaders. Attendees will understand the actions they can take to create the Enabling IT future.
  • From vision to reality – creating the enabling IT
    Leveraging business self sufficiency – where IT enables their business partners to satisfy their day-to-day IT needs on their own – where less service is perceived as more. IT retains the final say over architectures, technologies, infrastructure strategies, decision rights, IT initiatives, resource requirements, methods and tools, and the required qualifications for people and vendors.
  • The role of the business partner
    Working to create an environment of trust and partnership where the business is accountable for results by directly controlling IT service delivery. This means that your business customers determine the IT-enabled business strategies and plans, set priorities and service requirements, allocate funding, approve vendors and people, and define risk postures.
  • The future role of IT
    In the future, the interdependency of IT and the business will be sorted out so that IT no longer is responsible for the delivery of IT while the business just sits on the sideline waiting to judge the outcome. In this future, IT will be accountable for ensuring that IT is done well; the business will be accountable for implementing the technology to improve business performance. Enabling IT requires creating relationships, roles, processes and an infrastructure that helps the business satisfy its day-to-day needs without involving IT.
  • Selling the new IT
    Painting an exciting, positive view of the future that "connects the dots between the IT future you want and the future your stakeholders wants". This can be accomplished by clearing stating what you expect from your stakeholders, describing the positive future you want the your stakeholders to see, illustrating how that future will fulfill their needs, wants and goals, and asking for commitment and first steps toward the realization of that future.

Reserve Your Seat in this Exclusive Seminar!
$99.00 each
Part 3: Developing Enabling IT Leaders - Friday, May 25 at 12:00PM EST
Developing Enabling IT Leaders will profile the skills necessary to be an effective Enabling IT leader and discuss how to develop leadership skills necessary for the future.
  • Addressing IT staff concerns
    Creating a communication strategy that clearly articulates the exciting possibilities of the future of IT while addressing their daily emotional concerns of performing their jobs without fear, overload and confusion. Specifically how IT leadership plans to deal with the stress created the business's bottomless hunger for IT services, the growing technical sophistication of their internal business partners, intensified competition from external service providers and the increasing trend toward the commoditization of IT processes, jobs and software.
  • Developing enabling IT leaders
    Preparing IT professionals to become innovation experts by combining technology savvy, business knowledge, management discipline and the relationship management. Building on strengths, IT professionals with a heavier technical orientation will focus on defining, designing and developing architecture, infrastructure and enabling platforms. Professionals with a strong business orientation will focus on collaborating with the business on strategy, governance, and project and service delivery. Individuals with stronger management discipline will specialize in overseeing technology development, service and operational delivery, resource management and risk management.
  • The lifelong learning mantra
    the incredible demand for innovation experts will only be satisfied if the talented IT professionals currently in place adopt lifelong learning as their mantra. Learning can occur on the job and, in some cases, in the classroom, but now more than ever IT professionals need to take a hard look in the mirror, assess their skill sets, and then reach out for the learning opportunities that will expand their capabilities.

Reserve Your Seat in this Exclusive Seminar!
$99.00 each
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