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ITIL Foundations Certification

The ITIL Foundations Certification course is designed for all IT service and support staff members. Whether you are just adopting ITIL or are working on continuous service improvement, you will gain a fundamental understanding of how IT service and support can be best organized to align IT with business needs, improve service quality, and reduce long-term costs. To learn more, download a course description and outline.

Course Benefits
  • Gain an understanding of the ITIL framework and its relationship with the 10 foundational processes and Service Desk function
  • Learn how ITIL processes can be utilized in any size organization
  • Promote a common vision and language within the IT infrastructure
Training Methods and Pricing
  • Classroom – The price for this two half-day course is $1395.00 for members and $1495.00 for non-members. Register below for a class nearest you.
  • Onsite – Let HDI bring our training courses to you!



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