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STI ITIL Lite® Online

ITIL Lite® Online gives IT and non-IT staff a high level introduction to concepts, terms, benefits, and relationships within the core IT Service Management processes and functions. This course raises awareness and understanding of the Information Technology Infrastructure Library (ITIL) framework and its application. To learn more, download a course description and outline.

Course Benefits
  • Gain a working knowledge of the ITIL framework
  • Learn how ITIL can be used to meet ongoing business challenges
  • Understand the ITIL Service Delivery Process
Training Methods and Pricing
  • Online – Price is $295.00 and provides 60 minutes of online instruction.
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